07 Aug 2016

Coding – Should it be compulsory?

Papua New Guinea  should follow in Australia’s footsteps and introduce compulsory coding for school children, to address the IT skills shortage.

The Australian government recently endorsed a new school curriculum that makes coding and programming classes compulsory for children as young as eight.

I code websites and tried Android Development but most of the times it becomes a challenge because I never actually learned coding.

Camille Agon, co-founder of WeThinkCode, says:

“Learning how to code is also critical to understand and live in this new economy and society in which we live in and where digital is everywhere. Code is how you address computers and robots. If you don’t want to be obsolete and blindly dependent on technology, you will need to learn how to code. This is true for children and for adults.”

In this age where technology is becoming everything, Young children need to start learning coding in school so that their lives will be relatively easier and more productive than ours.

Code – the essence of IT.

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07 Aug 2016

Unnecessary Loss of Potential Sales

Originally Appeared on LinkedIn:

This post was inspired by a comment on our recent post, Unnecessary loss of potential customers.

This is one area that most industries in PNG needed a big improvement, at least to have something available in the Internet. I have realized that most of the things we look for and order from overseas are in-fact sitting on the shelf somewhere in most hardware suppliers in PNG but I was not aware until I personally visited them only to see the exact same thing displayed. Cost is around the same but timing to get the item is good and cost for transport can be as saving to the end user.

Peter Apakali, Senior Mechanical Engineer, Ok Tedi Mining Limited

I believe this is true. From the above, I think its logical to conclude that most of the businesses here lose some sales that could have been made if they had a website, maybe not an eCommerce website [could be a bonus] but at least a site that has a catalog that potential customers could check out before looking elsewhere. This would help because people nowadays don’t have the time and patience to go store to store looking for things when they can look up anything on the internet and use their Visacards to pay on the go and have DHL do the rest. At least, I do that.

In these days of internet technology rising with more people using the internet, I think businesses really need a website  to display their products and services online. 

Businesses are missing out on a lot of potential sales just because people don’t know. Have a website that is Search Engine Optimized so people can easily look up and find what you have.

Maybe, some businesses are thinking, but I don’t have the budget to get a website. 

You may have heard of websites coming at K10,000-00 + but those days are over. Small business minded  Web Developers like WEBHOST-PNG offers crazy prices like K1980-00 for better than classic website packages.

Remember, Bill Gates wasn’t kidding when he said,

If your business is not on the internet, then your business will be out of business.

– Bill Gates, Microsoft

So GET A WEBSITE TODAY!

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07 Aug 2016

Unnecessary Loss of Potential Clients

Originally Appeared on LinkedIn:

Most PNG business websites have an Online contact form that requests people to use to contact the company. I have used some to contact respective companies but, to be honest, i never received a reply from any of my inquiries. Its worse when, TELIKOM (PNG), a communication company of high profile never got back to me since then (2 months ago) even though I sent the same message 3 times.

Easiloan, has an online application form feature that i filled out but, I got no response, whatsoever, so I called the number that was provided on the website and someone answered…

Me:

 “Hello, I’m Zechariah Yakap from NPCP. I lodged an application online and didn’t get a response yet so I’m following up on that.”

Lady on the phone:

 “Which email did you send it to?”

 So, IT ENDED UP NOWHERE!?

 There are five (5) possible reasons for this:

  1. Sadly, the email address specified in the contact form has a mistake.
  2. Maybe, the email addresses are not registered in the Mail Central.
  3. No one is assigned with the login details of those email addresses associated with the contact forms.
  4. Probably, those associated to the email addresses do not check the inboxes.
  5. Or worse, they just ignore the mail.

This affects the overall image of the company or organization because it:

  1.  paints a bad impression of the organizations. Like my experience with Telikom PNG.
  2. Makes the inquirer feel that they are not being attended to.
  3. is a direct loss of potential clients/customers.

 

You might be facing the same situation. To get out of this, tell your website developer to do the following:

  1.  Recheck the email addresses and make sure they are correct.
  2. Include at least two or three associated email addresses. This will help cover when the directly responsible person is out of office (leave or vacation).
  3. Assign Auto-forwarders.
  4. Configure automatic reply that has contact details to be referred to if the email or online form message is not being attended to.
  5. Configure phones to receive emails on the go!

 

Save your company image and retain potential clients,

 do it now.

If you need someone to recheck your website and re-configure everything, let us know.

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